Brand Image Tips for Small Business Owners

Developing a killer brand image is not something  reserved for big corporations such as Pepsi or Apple. A professional and memorable brand image is just as achievable by a small business,  here are a few tips to get you on your way.
brand image tips for small business owners

Define your brand image elements

A carefully crafted collection of brand assets will create an impression with your customers as to your products and services and in essence give them a “gut feeling” about your company. They should evoke something positive, unique and instant. A brand image is not built from a single element like a logo but a collection of elements including;

  •  Logo
  •  Icons
  • Color palette – with primary, secondary and tertiary colors,
  • Type faces
  • Type setting
  • Imagery
  • Tag Line

even things like

  • Scents – ever noticed a distinct scent when you enter a store such as Holister or even IKEA?
  • Texture- think about the texture of bags used in packaging
  • Sound – recognize this
  • Decor – In a bricks and mortar business does your decor enhance why your are trying to convey with the reset of your brand assets?
  • Writing Voice

Creating your brand asset collection is no small feat and is generally the result of extensive research into the market you want to serve and the type of image you want to portray and the experience you want your clients to have.

Create a Branding Style Guide

Once you have established you brand assets it is really useful to create a style guide to optimize the use of your branding elements. For example

  • Logo usage – minimum size, orientation, optimum white space border, use in black and white, position
  • Colors – color combinations, definition of colors in terms of pantone, RGB, CMYK and hex e.g ( #000000)
  • Type Face- Font choices, sizes, colors and line spacing
  • Imagery- styling of imagery- think borders, angles, image filters etc.

Used your brand elements consistently

Your brand image will be most powerful when you use your brand elements consistently, ensuring your clients  receive the same experience no matter how they interact with you.
Here are some of the places where you need to ensure it is used consistently

  • Web site
  • Social media profiles such as Facebook and Twitter
  • Business card
  • Letterhead
  • Email signature
  • Powerpoint presentations
  • Invoices
  • Sales collateral such as brochures/flyers
  • packaging
  • proposals
  • uniforms
  • sales tags

This list could go on and on but once you start down the road of applying your brand assets to your business tools it becomes easier to use your brand assets than not. Need help? Check out our Branding Services.

 

The Eye of a Chicago Web Designer

As a web and graphic designer my “design” eyes never seem to rest. If I am out and about driving, I am reviewing and critiquing logos on the sides of vehicles, if I am waiting at a clients office for a meeting to start I am analyzing the patterns in the carpet or on the wall coverings. Just sitting here as I type I can see patterns every where from the wood grain on my desk to the grill of my computer speakers.  I am constantly absorbing design all around me; patterns, textures,  shapes, color palettes, color combinations, type faces … to many it may sound exhausting …but to me it’s not!

Even at 30,000 feet the “Chicago web designers eye” is primed and ready. As I peered out of the window on a recent flight to Vegas I was greeted by an amazing patchwork of shapes and contours that had been highlighted by a sprinkling of snow.  How cool is that!

The eye of the Chicago web designer

 

How much does a website cost?

how much does a website cost

How much does a website cost?  If you are visiting this page looking for a definitive answer then I am going to disappoint because pricing a website can be a complicated process but it is a question on every potential client’s mind. The cost of a web site is a little bit like the cost of  a house, the  bigger and more complex the heftier the price tag.  So lets break things down a bit to give you an insight as to where the costs lie and walk through some client scenarios.

Lets first consider the type of company quoting your project. A design agency with a portfolio full of fortune 500 companies and a trendy studio in a skyscraper in down town Chicago is going to charge more …well.. because they have to to cover their costs. If you are large company with mega$$ they may be a good fit. An offshore, say,  Indian based web design company, may give you an unbelievably cheap quote but how comfortable are you doing business that way?

A good approach to selecting a company to quote your project is to take a good look at their portfolio and services and if their offerings match what you are after, they are worth a call. Also don’t be afraid to check out any testimonials.

Any decent web design company will lead you through a discovery process (ours is free) to understand what it is you want to accomplish with your web presence. Come prepared to talk about your marketing objectives, the type of functionality you’d like on your site ( e.g shopping cart, content management, video integration, social media, blogging capabilities etc.), who your customers are, who you competition is and what makes you unique. The more information you can provide at this stage the better, as the information  will be used to create a comprehensive proposal which will outline the best plan of action to achieve your goals and a realistic price.

Whatever the goals of the project, the cost to create it can generally be broken down into the following categories

Design

  • A captivating design to engage you site visitors
  • Home page and inner pages of the site
  • email template design
  • Imagery selection
  • Navigation design
  • Definition of branding assets e.g color palette, typefaces
  • Working from a predefined brand style guide

Programming

  • Converting your design to a form which can be understood by web browsers
  • Integrating all content
  • Building and integrating functionality e.g  shopping carts, databases
  • Integrating with a Content Management System (CMS) e.g WordPress
  • Integrating 3rd party application e.g newsletter management, Google analytics
  • Mobile version of site
  • Browser compatibility testing

Launch

  • Domain registration/configuration
  • Hosting setup
  • Email setup
  • Upload to server
  • SSL certificate
  • uploading data ( e.g for e commerce)

Marketing

  • Search engine optimization (SEO)
  • Submission to basic search engines
  • More extensive search engine, directory, portal submission e.g Targeting Local directories
  • Social media profiles e.g Facebook, LinkedIn, Twitter, Pinterest
  • Email campaigns
  • Paid Advertising Campaigns e.g Google Adwords
  • RSS subscription

Now not every project is going to require all aspects of these categories so lets take a look at a few client scenarios

Client A: Online Brochure Website

A small interior design business requires a simple online brochure type website to market their services. They would like to set up a Facebook page, an email management tool so they can send out a newsletter and a Pinterst account to pin photographs of their design work. They serve a local area and would like to rank well for anyone carrying out a local search for an interior designer- they are not interested in paid advertising although this may change depending upon the site traffic. They already have an offline brand image but require a domain name. The site will be between 10 and 12 pages in total.

Project Estimate

Design: 12 hrs
Programing: 18 hrs
Launch: 4 hrs
Marketing: 10 hrs

Total: 44 hrs = $4,400

Client B: Content Management Website

A company offering summer camps wants a web site they can manage themselves. The would like to upload photographs of camp events and allow parents to register their children – they already have an online application to allow this through a 3rd party but this need to be integrated seamlessly into the site. They would also like to be able to write a blog. They have a Facebook profile already set up but this to be linked to the site.  Most of their customers are by word of mouth but they would like a basic SEO and search engine submission.  They have a comprehensive offline style guide and already have a domain name. The site will be approximately 25 pages.

Project Estimate

Design: 24 hrs
Programming: 50 hrs
Launch: 8 hrs
Marketing: 5hrs

Total: 87 hrs = $8,700

Client C: E commerce Website

A small business want to launch an online store to sell their products. They also want the ability for their clients to sign up for an e-newsletter which will offer monthly promotions. They need assistance in selecting a provider for these email blasts and a custom template designed for the newsletter.They already have a merchant account set up and are interested in paid advertising to generate traffic. They have a logo and all copy for the website ready.

Design: 35 hrs
Programming: 70 hrs
Launch: 20 hrs
Marketing: 20 hrs

Total: 145 hrs = $14,500

As you can see the price range for a website can vary dramatically depending on what you want it do do and want to achieve.  If you would like us to quote on your next website give “The Chicago web Designer” a call at 847 607 8679, we may be a Chicago web design company but we don’t have a trendy studio in the city and don’t charge ridiculous prices!

What is Responsive Web design

So yesterday I talked about the launch of a new website mrbison.com and how we had taken the opportunity to recode it as a responsive web site.

But what does that mean…what is a responsive web site?

Simply put, it is a site that will give the  visitor an optimal viewing experience regardless of what device they are using to access it- desktop, laptop, tablet or phone. And as I am all about graphics let me show you in pictures exactly what I mean.

Here is the site on a 24″ desk top monitor

Responsive webdesign in action

Here it is on an iPad – both portrait and landscape orientation

Responsive design on ipad

and here it is on an i Phone

responsive design on iphone

The way the site is coded means it automatically “responds”  to what ever device it it viewed from. Here are some of the things that happen

  • Automatic  adjustment the overall width of the site
  • Re sizes all the images – see how the entire width of the header graphic and call to action banner are visible whatever the device
  • Adjusts the placements of page elements – on the phone the elements that were displayed horizontally ( the block of text and video) are now displayed vertically
  • Optimization of the navigational tool. If viewed on a phone a clunky navigational bar would detract from the site content. Instead the user is presented with a menu button, which, if selected, will display a drop down menu.

You don’t have to view the site on all of these different devices to see this responsive nature in action, simply visit the site and re-size your browser window…getting smaller and smaller as you do.. see how the site changes?

 

New Web Design for Authors Web Site

Last week saw the release of a new book by one of our clients, Edward Bison. His book, Mr Bison’s Journal,  is a very funny collection of stories and observations and is a laugh out loud read. I was commissioned to not only illustrate each of the stories but also design the book cover.  It was a fun project and fingers crossed it will become one of the top humor books of 2012/2013.  It would make a great Christmas gift -see it on Amazon as a paperback and Kindle ebook

As part of the launch we updated his website www.mrbison.com moving it from a blogger powered blog, to the  all singing and dancing WordPress platform and giving the site a mini design overhaul.

The home page now features a prominent call to action to buy the book and a video clip of a sample chapter. The site navigation was revised to include such as his Facebook fan Page

mr bison website chicago

We also took the opportunity to re-code it as responsive website – I’ll fill you in on the ins and outs of that tomorrow.